Order Processing

1. Any order or question requires full information: make, model, engine, power, year, and current DTCs.
2. If the ECU has no tested solution, we can develop a modification up to your demand with several test files to flash and report the results.
3. After placing an order, you will have access to a page that shows the current process and possible actions.
4. Our working hours present on dashboard. Orders placed one hour before end of workking hours may be moved to the next day if there is not enough time to process them.
5. Response time depends on the current load, usually up to 1 hour.
6. If you need files urgently, choose the urgent work option with an extra payment to receive the file within 1-2 working hours, even if the regular line is closed.
7. Weekend file service is also available but may require double the response time.

Terms of Use

All information and files provided are for personal use with one specific case.

1. Any work requires proper tools to write files, perform diagnostics, and reset and read parameters of the ECU (counters, timers, soot/ash levels, sensors, etc.).
2. The same tool used to read the file should be used for writing.
3. After writing, connect a scanner to check DTC and working parameters (Soot, EGT, Diff pressure). Clear all and save pictures before and after erasing.
4. In case of any issues, contact support with the following information: file name used, DTC, and parameters from the scanner. We will do our best to resolve your case during the next working hours.